Project Management Series | [10]: Explanation of Different Types of Requests in Project Management

1. Non-Conformance Report (NCR).

1. Purpose: To document any instance where a product, process, or service does not meet the requirements, specifications, or contract conditions.
2. Usage: When a defect, error, or deviation from the project specifications is discovered.
3. Example: If construction materials do not meet quality standards, an NCR is issued to document the issue and take corrective actions.
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2. Request for Information (RFI).

1. Purpose: To request clarification or additional information related to the project, plans, specifications, or contract documents.
2. Usage: When there is ambiguity or lack of information in the documents that needs clarification before proceeding.
3. Example: A contractor requests the design team to clarify unclear structural details in the plans.

3. Request for Proposal (RFP).

1. Purpose: To request detailed proposals from suppliers or contractors to provide services or products.
2. Usage: In the procurement or contracting phase to select the appropriate service provider based on technical and financial proposals.
3. Example: Issuing a request for proposals to a subcontractor for electrical work.

4. Request for Quotation (RFQ).

1. Purpose: To obtain specific price quotations for certain products or services.
2. Usage: When the specifications are known and the primary focus is on price.
3. Example: Requesting a price quote for concrete materials needed for the project.

5.Change Order Request (COR).

1. Purpose: To formally request a change in the scope of work, schedule, or cost.
2. Usage: When there is a need to amend the original contract items or project plan.
3. Example: A client requests the addition of extra work that was not part of the original scope.

6. Submittals.

1. Purpose: Documents, samples, or data submitted by the contractor to the consultant or engineer for approval before use or installation.
2. Usage: To ensure that the materials or products proposed meet the required specifications.
3. Example: Shop drawings, material samples, or product catalogs.

7. Meeting Minutes and Action Requests.

1. Purpose: To document discussions, decisions, and agreed-upon actions during meetings.
2. Usage: To track tasks and follow up on the implementation of agreed actions.
3. Example: Meeting minutes that include a directive to implement a design modification within a week.